COVID-19 Update

Resonance Hearing Clinic’s offices in Cobble Hill, Sidney, Chemainus and Lake Cowichan are now open for regular appointments during our regular business hours. Our Covid-19 policies ensure you are safe while visiting us. Our policies include wearing masks (we can provide one if you don’t have one) and using hand sanitizer upon entry. We continue a pick-up/drop off service for batteries, broken hearing aids and other supplies at our offices. Please call us ahead of time so that we are prepared for you.


The hearing aid fitting process

The standard process of fitting hearing aids includes diagnosing the hearing loss, selecting and fitting the most appropriate hearing aid for the individual, verifying the electro-acoustic performance of the hearing aid in the patient’s ear, and validating that the hearing difficulties have been addressed or resolved. In our clinics this is accomplished within a 2-3 month trial period, after which an individual makes a determination as to whether they would like to keep the instruments or return them to the hearing clinic. There is a general notion that the fitting process is complete once this trial period is done and a patient is satisfied. In my experience, this is just the beginning of a patient’s journey. Rehabilitating hearing has much in common with rehabilitating a muscle. In order to obtain maximum benefit from hearing instrumentation – and avoid instruments from ending up in a drawer – it is necessary to monitor and improve hearing performance over time. Unlike glasses, hearing aids can be reprogrammed to accommodate a change in prescription. In addition, modern instruments are technologically loaded and there are many tools available to use when needed. Follow-up services at our clinics are included at no charge to those who purchase hearing aids. My advice to those who have hearing loss and want good hearing performance – choose an Audiologist and clinic with whom you can establish a good long term working relationship with and remember to make use of your follow-up services.